Rivet Operations Company is looking for an IT Administrator / Financial System Administrator (FSA) to support the ACC Host Base Comptroller Squadron at Offutt AFB. In this role, you will serve as the sole on-site IT professional, ensuring that the squadron's daily financial operations and computer systems run without a hitch. You will split your time between hands-on computer systems support and managing specialized financial applications. This role is a perfect fit for an early-career professional looking to gain massive experience in network administration, defense hardware lifecycle management, and DoD cybersecurity standards.
Key Responsibilities
Workstation & Hardware Support
• PC Maintenance: Set up, move, upgrade, or patch an average of 50–65 PCs and peripherals every week.
• Standard Configurations: Install and maintain staff workstations using the Air Force Standard Desktop Configuration (SDC/FDCC), applying patch updates and configuration changes.
• Specialized Exemption Groups: Build configuration exception groups for PCs running critical, legacy web-based systems like KOFAX, DTS, and PIEE.
• Lifecycle Management: Unpack, inspect, and test incoming hardware. Manage printer supplies and coordinate warranty service calls.
Financial Applications Administration
• App Troubleshooting: Install, maintain, and upgrade essential financial software, including DEAMS, DTS, CRIS, DJMS, IAPS, JOCAS, and ADVANA.
• Rapid Response: Provide same-day support to diagnose and resolve software, database, operating system, and server issues within 8 hours of notification.
Communications & Media Systems
• Device Management: Oversee and maintain unit telecommunications, including iPhones, Government-issued mobile devices, VoIP, and standard telephones.
• Media Setup: Support and manage conference room projection equipment and Video Teleconferencing (VTC) systems.
IT Inventory, Training & Reporting
• Asset Custodian: Act as the IT Asset Manager (ITAM). Run inventory control for all trackable IT gear under AFMAN 17-1203 standards, including hand receipts and turning in excess material.
• User Training: Provide friendly, one-on-one training to staff on MS Office, Windows, Power BI, and approved telework tools.
• Status Updates: Write detailed monthly status reports covering hardware/software procurement advice and tech refresh cycles.
• U.S. citizenship
• Must be able to obtain and maintain a Secret Security Clearance.
• Active CompTIA Security+ or equivalent certification required.
• Proven experience installing, configuring, and patching workstations, printers, and peripherals under AFNETOPS guidelines.
• Experience installing, maintaining, and troubleshooting financial/enterprise applications.
• Working knowledge of standard off-the-shelf microcomputer software packages, including MS Windows, MS Office, and MS Teams.
Preferred Qualifications
• Familiarity with Air Force financial applications like AFM, CDS, Leave Web, FM Suite, or DMO.
• Basic understanding of Air Force and Department of Defense (DoD) financial environments.
• Prior experience managing military IT inventory and wireless device accounts.
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