Rivet Operations Company is looking for an IT Administrator / Financial System Administrator (FSA) to support the ACC Host Base Comptroller Squadron at Moody AFB. This role assures uninterrupted daily financial operations and long-term system viability through computer operations, local area network (LAN) component and personal computer (PC) installation, network configuration, and troubleshooting. Support requires ongoing coordination and communication with HQ ACC Financial Operations (FMF), Defense Mega Centers (DMCs), the Enterprise Service Desk (ESD), and local Communications personnel.
Key Responsibilities
Workstation & Hardware Support
• PC Maintenance: Set up, move, upgrade, or patch an average of 50–65 PCs and peripherals every week.
• Standard Configurations: Install and maintain staff workstations using the Air Force Standard Desktop Configuration (SDC/FDCC), applying patch updates and configuration changes.
• Specialized Exemption Groups: Build configuration exception groups for PCs running critical, legacy web-based systems like KOFAX, DTS, and PIEE.
• Lifecycle Management: Unpack, inspect, and test incoming hardware. Manage printer supplies and coordinate warranty service calls.
Financial Applications Administration
• App Troubleshooting: Install, maintain, and upgrade essential financial software, including DEAMS, DTS, CRIS, DJMS, IAPS, JOCAS, and ADVANA.
• Rapid Response: Provide same-day support to diagnose and resolve software, database, operating system, and server issues within 8 hours of notification.
Communications & Media Systems
• Device Management: Oversee and maintain unit telecommunications, including iPhones, Government-issued mobile devices, VoIP, and standard telephones.
• Media Setup: Support and manage conference room projection equipment and Video Teleconferencing (VTC) systems.
• U.S. citizenship
• Must be able to obtain and maintain a Secret Security Clearance.
• Active CompTIA Security+ or equivalent certification required.
• Proven experience installing, configuring, and patching workstations, printers, and peripherals under AFNETOPS guidelines.
• Experience installing, maintaining, and troubleshooting financial/enterprise applications.
• Working knowledge of standard off-the-shelf microcomputer software packages, including MS Windows, MS Office, and MS Teams.
Preferred Qualifications
• Familiarity with Air Force financial applications like AFM, CDS, Leave Web, FM Suite, or DMO.
• Basic understanding of Air Force and Department of Defense (DoD) financial environments.
• Prior experience managing military IT inventory and wireless device accounts.
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