JOB REQUIREMENTS
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills and Competencies
• Ability to formulate and apply mathematical models or optimization techniques to operational challenges.
• Ability to collect, interpret, and analyze data sets in support of management or operational decision-making.
• Ability to work independently with limited oversight.
• Strong communication skills, including written reports, briefings, and real-time operational updates.
• Basic ability to produce GIS imagery and tools (training may be provided).
• Familiarity with emergency management environments, operations centers, or first responder workflows.
• Ability to rapidly learn DHS and FPS data systems and networks.
• Capacity to work rotating shifts, weekends, holidays, and overnight schedules as part of a 24/7 operation.
• Ability to type 65–70 words per minute.
• Proficiency in Adobe products and Microsoft Office Suite (Excel, PowerPoint, Word).
Minimum Qualifications
• Experience: Up to 5 years in operations centers, emergency management, dispatch, first responder work (law enforcement, fire, rescue), or related operational environments.
• Education: Bachelor’s degree (BA/BS) required.
• Operational Requirement: Ability to support rotating shift work, including nights, weekends, and holidays.
Security Clearance
• Position requires applicant to be a US Citizen and able to obtain the required security clearance for the position.
Preferred Qualifications
• Experience supporting DHS, FPS, or federal operations centers.
• Familiarity with incident management frameworks (ICS, NIMS).
• Basic GIS skills (ArcGIS, QGIS, or similar tools).
• Experience with COP systems, RFI management, or high-level operational reporting environments
Benefits:
Rivet offers a comprehensive benefits package including a liberal vacation plan, a matching retirement program, and competitive salaries commensurate with skills and experience. For more information about our organization, please visit our web site at www.rivetopsllc.com.
Physical Requirements:
Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required. Lifting to 40 lbs.
Please note: Rivet Operations Company LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.
Rivet Operations Company LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.